We can be reached at Our business days/hours are Monday through Friday, 9:00 a.m. to 5:00 p.m. Our shoppe is closed weekends and holidays, and we do not ship on weekends. We respond to messages within 3 business days, during business hours, even though we try to respond every day most of the day. Please be patience, we will respond to you as soon as we can. Keep in mind that we receive many messages, custom requests/petitions, and on top of that we have to take care of business operation, including orders.